Harvard business school press, Barabba, V., & Zaltman, G. (1991). Hearing the voice of the market: Competitive advantage through creative use of market information. Harvard business school press.
Chicago Style (17th ed.) CitationHarvard business school press, Vincent Barabba, and Gerald Zaltman. Hearing the Voice of the Market: Competitive Advantage Through Creative Use of Market Information. Boston: Harvard business school press, 1991.
MLA (8th ed.) CitationHarvard business school press, et al. Hearing the Voice of the Market: Competitive Advantage Through Creative Use of Market Information. Harvard business school press, 1991.
Warning: These citations may not always be 100% accurate.