APA (7th ed.) Citation

CTI, Gould, R., & Gould, W. (1993). Total quality assurance (2nd.). CTI.

Chicago Style (17th ed.) Citation

CTI, R. Gould, and W. Gould. Total Quality Assurance. 2nd. Baltimore: CTI, 1993.

MLA (8th ed.) Citation

CTI, et al. Total Quality Assurance. 2nd. CTI, 1993.