APA (7th ed.) Citation

Cassidy, A., & Guggenberger, K. (2001). A practical guide to information systems process improvement. St. Lucie Press.

Chicago Style (17th ed.) Citation

Cassidy, Anita, and Keith Guggenberger. A Practical Guide to Information Systems Process Improvement. Boca Raton, Fla: St. Lucie Press, 2001.

MLA (8th ed.) Citation

Cassidy, Anita, and Keith Guggenberger. A Practical Guide to Information Systems Process Improvement. St. Lucie Press, 2001.