APA (7th ed.) Citation

Mckeen, J. D., & Heather, S. A. (2003). Making it happen: Critical issues in IT management. Wiley.

Chicago Style (17th ed.) Citation

Mckeen, James D., and Smith A. Heather. Making It Happen: Critical Issues in IT Management. Chichester, Hoboken: Wiley, 2003.

MLA (8th ed.) Citation

Mckeen, James D., and Smith A. Heather. Making It Happen: Critical Issues in IT Management. Wiley, 2003.

Warning: These citations may not always be 100% accurate.