Parasuraman, A., Grewal, D., & Krishnan, R. (2004). Marketing research. Houghton Mifflin.
Chicago Style (17th ed.) CitationParasuraman, A., Dhruv Grewal, and R. Krishnan. Marketing Research. Boston: Houghton Mifflin, 2004.
MLA (8th ed.) CitationParasuraman, A., et al. Marketing Research. Houghton Mifflin, 2004.
Warning: These citations may not always be 100% accurate.