Dutta, S., & Manzoni, J. (1999). Process reengineering, organizational change and performance improvement. McGraw-Hill.
Παραπομπή σε μορφή Chicago (17η εκδ.)Dutta, Soumitra, και Jean-Francois Manzoni. Process Reengineering, Organizational Change and Performance Improvement. London: McGraw-Hill, 1999.
Παραπομπή σε μορφή MLA (8th εκδ.)Dutta, Soumitra, και Jean-Francois Manzoni. Process Reengineering, Organizational Change and Performance Improvement. McGraw-Hill, 1999.
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