Van Duyne, D. K., Hong, J. I., & Landay, J. A. (2007). The design of sites: Patterns, principles, and processes for crafting a customer-centered Web experience (2nd ed.). Addison-Wesley.
Chicago Style (17th ed.) CitationVan Duyne, Douglas K., Jason I. Hong, and James A. Landay. The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-centered Web Experience. 2nd ed. Boston: Addison-Wesley, 2007.
MLA (8th ed.) CitationVan Duyne, Douglas K., et al. The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-centered Web Experience. 2nd ed. Addison-Wesley, 2007.
Warning: These citations may not always be 100% accurate.