Παραπομπή σε μορφή APA (7η εκδ.)

Kasper, H., Gabbott, M., & Helsdingen, P. v. (2006). Services marketing management: A strategic perspective (2nd ed.). John Wiley & Sons.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Kasper, Hans, Mark Gabbott, και Piet van Helsdingen. Services Marketing Management: A Strategic Perspective. 2nd ed. Chichester: John Wiley & Sons, 2006.

Παραπομπή σε μορφή MLA (8th εκδ.)

Kasper, Hans, et al. Services Marketing Management: A Strategic Perspective. 2nd ed. John Wiley & Sons, 2006.