APA (7th ed.) Citation

Sage, Asher, M., & Kanji, G. (1996). 100 methods for total quality management. Sage.

Chicago Style (17th ed.) Citation

Sage, M. Asher, and G. Kanji. 100 Methods for Total Quality Management. London: Sage, 1996.

MLA (8th ed.) Citation

Sage, et al. 100 Methods for Total Quality Management. Sage, 1996.