APA (7th ed.) Citation

Gower, Robson, M., & Ullah, P. (1996). A practical guide to business process re-engineering. Gower.

Chicago Style (17th ed.) Citation

Gower, M. Robson, and P. Ullah. A Practical Guide to Business Process Re-engineering. Hampshire: Gower, 1996.

MLA (8th ed.) Citation

Gower, et al. A Practical Guide to Business Process Re-engineering. Gower, 1996.