HAYES,R, PISANO,G, & UPTON,D. (1996). Strategic operations: Competing through capabilities. The free press.
Chicago Style (17th ed.) CitationHAYES,R, PISANO,G, and UPTON,D. Strategic Operations: Competing Through Capabilities. New York: The free press, 1996.
MLA (8th ed.) CitationHAYES,R, et al. Strategic Operations: Competing Through Capabilities. The free press, 1996.
Warning: These citations may not always be 100% accurate.