APA (7th ed.) Citation

HAYES,R, PISANO,G, & UPTON,D. (1996). Strategic operations: Competing through capabilities. The free press.

Chicago Style (17th ed.) Citation

HAYES,R, PISANO,G, and UPTON,D. Strategic Operations: Competing Through Capabilities. New York: The free press, 1996.

MLA (8th ed.) Citation

HAYES,R, et al. Strategic Operations: Competing Through Capabilities. The free press, 1996.