FRIESEN,BRUCE, & MILLS,QUINN. (1996). Broken promises: An unconventional view of what went wrong at IBM. Harvard business school.
Παραπομπή σε μορφή Chicago (17η εκδ.)FRIESEN,BRUCE, και MILLS,QUINN. Broken Promises: An Unconventional View of What Went Wrong at IBM. Boston: Harvard business school, 1996.
Παραπομπή σε μορφή MLA (8th εκδ.)FRIESEN,BRUCE, και MILLS,QUINN. Broken Promises: An Unconventional View of What Went Wrong at IBM. Harvard business school, 1996.
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