APA (7th ed.) Citation

FRIESEN,BRUCE, & MILLS,QUINN. (1996). Broken promises: An unconventional view of what went wrong at IBM. Harvard business school.

Chicago Style (17th ed.) Citation

FRIESEN,BRUCE, and MILLS,QUINN. Broken Promises: An Unconventional View of What Went Wrong at IBM. Boston: Harvard business school, 1996.

MLA (8th ed.) Citation

FRIESEN,BRUCE, and MILLS,QUINN. Broken Promises: An Unconventional View of What Went Wrong at IBM. Harvard business school, 1996.

Warning: These citations may not always be 100% accurate.