|
|
|
|
LEADER |
00995nam a2200241 a 4500 |
001 |
GR-MES6821 |
008 |
000412s gr 000 0 gre d |
040 |
|
|
|a GrPaTEI
|b gre
|c GR-PaULI
|
040 |
|
|
|a GrPaTEI
|b gre
|c GR-PaULI
|
245 |
0 |
0 |
|a AMA handbook for customer satisfaction :
|b a complete guide to research,planning and implementation /
|c Alan Dutka.
|
260 |
|
|
|a Illinois :
|b NTC business books,
|c 1993
|
300 |
|
|
|a 231 σελ.
|
300 |
|
|
|c πιν, διαγρ.
|
500 |
|
|
|a βιβλιογραφία :σελ(219-222) και ευρετήριο
|
650 |
|
4 |
|a ΕΡΕΥΝΑ
|
650 |
|
4 |
|a Μάνατζμεντ
|
650 |
|
4 |
|a Μάρκετινγκ
|
650 |
|
4 |
|a ΠΕΛΑΤΙΑΚΕΣ ΣΧΕΣΕΙΣ
|
700 |
0 |
|
|a DUTKA,ALAN
|
942 |
|
|
|2 ddc
|
952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_812000000000000_DUT
|7 0
|9 277154
|a MSLG
|b MSLG
|c BSC
|d 2021-01-17
|e 24
|f 0
|g 0.00
|l 0
|o 658.812 DUT
|p 2420000016073
|r 2021-01-17 00:00:00
|t 1
|w 2021-01-17
|y BK15
|x 20000412 0 1
|x GrPaTEI
|
971 |
|
|
|a .b25852905
|b 15-04-20
|c 14-09-16
|
999 |
|
|
|c 160985
|d 160985
|