AMA handbook for customer satisfaction : a complete guide to research,planning and implementation /
| Άλλοι συγγραφείς: | DUTKA,ALAN |
|---|---|
| Μορφή: | Βιβλίο |
| Γλώσσα: | Greek |
| Έκδοση: |
Illinois :
NTC business books,
1993
|
| Θέματα: |
Παρόμοια τεκμήρια
-
The loyalty effect : The hidden force behind growth profits and lasting value /
Έκδοση: (1996) -
Δημιουργία πελατών = creating customers.
Έκδοση: (1994) -
Quality from customer needs to customer satisfaction
ανά: Bergman, Bo
Έκδοση: (1994) -
Keep the right customers : the key steps to profitable customer retention /
Έκδοση: (1996) -
Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers /
ανά: Foss, Bryan
Έκδοση: (2001)