AMA handbook for customer satisfaction : a complete guide to research,planning and implementation /
| Other Authors: | DUTKA,ALAN |
|---|---|
| Format: | Book |
| Language: | Greek |
| Published: |
Illinois :
NTC business books,
1993
|
| Subjects: |
Similar Items
-
The loyalty effect : The hidden force behind growth profits and lasting value /
Published: (1996) -
Δημιουργία πελατών = creating customers.
Published: (1994) -
Quality from customer needs to customer satisfaction
by: Bergman, Bo
Published: (1994) -
Keep the right customers : the key steps to profitable customer retention /
Published: (1996) -
Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers /
by: Foss, Bryan
Published: (2001)