APA (7th ed.) Citation

BELL,CHIP, & ZEMKE,RON. (1992). Managing knock your socks off service. Amacon.

Chicago Style (17th ed.) Citation

BELL,CHIP, and ZEMKE,RON. Managing Knock Your Socks off Service. New York: Amacon, 1992.

MLA (8th ed.) Citation

BELL,CHIP, and ZEMKE,RON. Managing Knock Your Socks off Service. Amacon, 1992.