APA (7th ed.) Citation

ZEMKE,RON, & ANDERSON, K. (1998). Delivering knock your socks off service. AMACOM.

Chicago Style (17th ed.) Citation

ZEMKE,RON, and KRISTIN ANDERSON. Delivering Knock Your Socks off Service. New York: AMACOM, 1998.

MLA (8th ed.) Citation

ZEMKE,RON, and KRISTIN ANDERSON. Delivering Knock Your Socks off Service. AMACOM, 1998.

Warning: These citations may not always be 100% accurate.