APA (7th ed.) Citation

Ballé, M. (1995). The business process re-engineering action kit: A five day plan to redesing your processes. Kogan page.

Chicago Style (17th ed.) Citation

Ballé, Michael. The Business Process Re-engineering Action Kit: A Five Day Plan to Redesing Your Processes. London: Kogan page, 1995.

MLA (8th ed.) Citation

Ballé, Michael. The Business Process Re-engineering Action Kit: A Five Day Plan to Redesing Your Processes. Kogan page, 1995.

Warning: These citations may not always be 100% accurate.