Παραπομπή σε μορφή APA (7η εκδ.)

WALLACE, T. (1992). Gustomer-driven strategy: Winning through operational excellence. Oliver Wight Publications.

Παραπομπή σε μορφή Chicago (17η εκδ.)

WALLACE, THOMAS. Gustomer-driven Strategy: Winning Through Operational Excellence. Vermont: Oliver Wight Publications, 1992.

Παραπομπή σε μορφή MLA (8th εκδ.)

WALLACE, THOMAS. Gustomer-driven Strategy: Winning Through Operational Excellence. Oliver Wight Publications, 1992.