Cassell, Ingram, H., Johns, N., & Ross-Lee, D. (1994). Operational techniques for the hospitality industry: хa иresource-based approach for the hospitality industry. Cassell.
Παραπομπή σε μορφή Chicago (17η εκδ.)Cassell, Hadyn Ingram, Nick Johns, και Darren Ross-Lee. Operational Techniques for the Hospitality Industry: хa иresource-based Approach for the Hospitality Industry. London: Cassell, 1994.
Παραπομπή σε μορφή MLA (8th εκδ.)Cassell, et al. Operational Techniques for the Hospitality Industry: хa иresource-based Approach for the Hospitality Industry. Cassell, 1994.
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