ASQC Quality Press & Lawton, R. L. (1993). Creating a customer-centered culture: Leadership in quality, innovation, and speed. ASQC Quality Press.
Chicago Style (17th ed.) CitationASQC Quality Press and Robin L. Lawton. Creating a Customer-centered Culture: Leadership in Quality, Innovation, and Speed. Milwaukee: ASQC Quality Press, 1993.
MLA (8th ed.) CitationASQC Quality Press and Robin L. Lawton. Creating a Customer-centered Culture: Leadership in Quality, Innovation, and Speed. ASQC Quality Press, 1993.
Warning: These citations may not always be 100% accurate.
