APA (7th ed.) Citation

Productivity press, Cristopher, W. F., & Thor, C. G. (1995). The 16-point strategy for productivity and total quality. Productivity press.

Chicago Style (17th ed.) Citation

Productivity press, William F. Cristopher, and Carl G. Thor. The 16-point Strategy for Productivity and Total Quality. Portland: Productivity press, 1995.

MLA (8th ed.) Citation

Productivity press, et al. The 16-point Strategy for Productivity and Total Quality. Productivity press, 1995.