APA (7th ed.) Citation

McGraw-Hill, Blessington, M., & O'Connell, B. (1995). Sales reengineering from the outside in: Engaging customers with a new approach to sales, marketing, and service. McGraw-Hill.

Chicago Style (17th ed.) Citation

McGraw-Hill, Mark Blessington, and Bill O'Connell. Sales Reengineering from the Outside in: Engaging Customers with a New Approach to Sales, Marketing, and Service. New York: McGraw-Hill, 1995.

MLA (8th ed.) Citation

McGraw-Hill, et al. Sales Reengineering from the Outside in: Engaging Customers with a New Approach to Sales, Marketing, and Service. McGraw-Hill, 1995.