APA (7th ed.) Citation

Carr, L. P., Dambolena, I., & Rao, A. (1996). Total quality management: A cross functional perspective. Wiley.

Chicago Style (17th ed.) Citation

Carr, Lawrence P., Ismael Dambolena, and Ashok Rao. Total Quality Management: A Cross Functional Perspective. New York: Wiley, 1996.

MLA (8th ed.) Citation

Carr, Lawrence P., et al. Total Quality Management: A Cross Functional Perspective. Wiley, 1996.