Davis, S. B., & Goetsch, D. L. (1994). Introduction to total quality: Quality management for production, processing, and services (2nd ed.). Prentice-Hall.
Chicago Style (17th ed.) CitationDavis, Stanley B., and David L. Goetsch. Introduction to Total Quality: Quality Management for Production, Processing, and Services. 2nd ed. New Jersey: Prentice-Hall, 1994.
MLA (8th ed.) CitationDavis, Stanley B., and David L. Goetsch. Introduction to Total Quality: Quality Management for Production, Processing, and Services. 2nd ed. Prentice-Hall, 1994.
Warning: These citations may not always be 100% accurate.
