Παραπομπή σε μορφή APA (7η εκδ.)

GEBHARDT, J. E., & TOWNSEND, P. L. (1992). Quality in action: 93 Lessons in leadership, participation, and measurement. John Wiley and Sons.

Παραπομπή σε μορφή Chicago (17η εκδ.)

GEBHARDT, JOAN E., και PATRICK L. TOWNSEND. Quality in Action: 93 Lessons in Leadership, Participation, and Measurement. New York: John Wiley and Sons, 1992.

Παραπομπή σε μορφή MLA (8th εκδ.)

GEBHARDT, JOAN E., και PATRICK L. TOWNSEND. Quality in Action: 93 Lessons in Leadership, Participation, and Measurement. John Wiley and Sons, 1992.