Abbott, P., & Lewry, S. (1999). Front office: Procedures, social skills, yield and management (2nd ed.). Butterworth - Heinemann.
Chicago Style (17th ed.) CitationAbbott, Peter, and Sue Lewry. Front Office: Procedures, Social Skills, Yield and Management. 2nd ed. Oxford: Butterworth - Heinemann, 1999.
MLA (8th ed.) CitationAbbott, Peter, and Sue Lewry. Front Office: Procedures, Social Skills, Yield and Management. 2nd ed. Butterworth - Heinemann, 1999.
Warning: These citations may not always be 100% accurate.