Service management : operations, strategy, and information technology /

Service management : operations, strategy, and information technology /

Εμφάνιση άλλων εκδόσεων (1)

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Fitzsimmons, James A.
Συγγραφή απο Οργανισμό/Αρχή:	MCGRAW-HILL. IRWIN
Άλλοι συγγραφείς:	Fitzsimmons, Mona J.
Μορφή:	Βιβλίο
Γλώσσα:	English
Έκδοση:	Boston : McGraw-Hill, c1998
Έκδοση:	2nd ed.
Θέματα:	Service industries > Management ΔΙΟΙΚΗΣΗ ΚΑΙ ΟΡΓΑΝΩΣΗ

Παρόμοια τεκμήρια

Service management : operations, strategy, and information technology /
ανά: Fitzsimmons, James A.
Έκδοση: (2006)

Service management operations, strategy, amd information technology
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Research methods in service industry management /
ανά: Johns, Nick
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Services management : the new paradigm in hospitality /
ανά: Kandampully, Jay
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Service quality in hospitality organizations.
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Managing services marketing : text and readings /
ανά: Bateson, John E. G.
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Advanced food service.
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The future of services management.
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Operations and industrial management : Designing and managing for productivity.
Έκδοση: (1985)

Quality of service : making it really work.
Έκδοση: (1994)

Managing service in food and beverage operations.
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Services marketing : People, technology, strategy /
ανά: Lovelock, Christopher
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Management : Theory and practice.
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Fabeld service : ordinary acts, extraordinary outcomes /
ανά: Sanders, Betsy
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Human resource management in the hospitality industry.
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Operations management : Production of goods and services.
Έκδοση: (1992)

Services markeing : Integrating customer focus across the firm /
ανά: Zeithaml, Valarie A.
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Intoduction to management in the hospitality industry /
ανά: Powers, Tom
Έκδοση: (2003)

Production and operations management : Strategies and tactics.
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Serving food and drink : table and fuction: students' guide /
ανά: Bulleid, Ann
Έκδοση: (1996)

Operations management : хa иresource-based approach for the hospitality industry.
Έκδοση: (1994)

Service operations management
ανά: Johnston, Robert 1953-
Έκδοση: (2005)

Management.
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Service orientation : winning strategies and best practices /
ανά: Allen, Paul
Έκδοση: (2006)

Information technology in the hospitality industry : managing people, change and computers.
Έκδοση: (1995)

Hospitality marketing management /
ανά: Reid, Robert D.
Έκδοση: (2001)

Management of food and beverage operations /
ανά: Ninemeier, Jack D.
Έκδοση: (1995)

Productivity management in hospitality and tourism.
Έκδοση: (1996)

Management.
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Human resource management : global strategies for managing a diverse workforce.
Έκδοση: (1995)

Global operations management.
Έκδοση: (1996)

Selling the invisible : A field guide to modern marketing /
ανά: Beckwith, Harry
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Business in context : an introduction to business and its environment /
Έκδοση: (2000)

Operations management.
Έκδοση: (1996)

Essentials of management.
Έκδοση: (1990)

The new management.
Έκδοση: (1989)

Management science.
Έκδοση: (1991)

Marketing management : strategies and programs.

A quick guide to gender mainstreaming in trade and industry /
ανά: O'Regan Tardu, Louise

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