murphy, h. a., hildebrandt, h. w., & thomas, j. p. (1997). Effective business communications (7th ed.). McGraw-Hill.
Chicago Style (17th ed.) Citationmurphy, herta a., herbert w. hildebrandt, and jane p. thomas. Effective Business Communications. 7th ed. Boston: McGraw-Hill, 1997.
MLA (8th ed.) Citationmurphy, herta a., et al. Effective Business Communications. 7th ed. McGraw-Hill, 1997.
Warning: These citations may not always be 100% accurate.