APA (7th ed.) Citation

Dyche, J. (2002). The CRM Handbook: A business guide to customer relationship management. Addison - Wesley.

Chicago Style (17th ed.) Citation

Dyche, Jill. The CRM Handbook: A Business Guide to Customer Relationship Management. Boston: Addison - Wesley, 2002.

MLA (8th ed.) Citation

Dyche, Jill. The CRM Handbook: A Business Guide to Customer Relationship Management. Addison - Wesley, 2002.

Warning: These citations may not always be 100% accurate.