Gitlow, H. S., Levine, D. M., Oppenheim, A. J., & Oppenheim, R. (2005). Quality management (3rd ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationGitlow, Howard S., David M. Levine, Alan J. Oppenheim, and Rosa Oppenheim. Quality Management. 3rd ed. Boston: McGraw-Hill, 2005.
MLA (8th ed.) CitationGitlow, Howard S., et al. Quality Management. 3rd ed. McGraw-Hill, 2005.
Warning: These citations may not always be 100% accurate.