APA (7th ed.) Citation

Comfort, J., & Utley, D. (1996). Effective telephoning. Oxford University Press.

Chicago Style (17th ed.) Citation

Comfort, Jeremy, and Derek Utley. Effective Telephoning. England: Oxford University Press, 1996.

MLA (8th ed.) Citation

Comfort, Jeremy, and Derek Utley. Effective Telephoning. Oxford University Press, 1996.