APA (7th ed.) Citation

Smith, I. (2003). Meeting customer needs. Butterworth-Heinemann.

Chicago Style (17th ed.) Citation

Smith, Ian. Meeting Customer Needs. Amsterdam: Butterworth-Heinemann, 2003.

MLA (8th ed.) Citation

Smith, Ian. Meeting Customer Needs. Butterworth-Heinemann, 2003.

Warning: These citations may not always be 100% accurate.