Services management : the new paradigm in hospitality /

• Main Author: Kandampully, Jay
• Corporate Author: Hospitality Press
• Format: Book
• Language: English
• Published: [Malaysia] : Hospitality Press, [2002]
• Subjects: Hospitality industry > Management; Hotel management; Leisure industry > Management; Ξενοδοχεία > Διοίκηση και οργάνωση
• Physical Description: xii, 380 σ. : εικ.
• Bibliography: Includes bibliography: [p. (351)-373] and index
• ISBN: 1862505098