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|a Finnegan, David Jesse
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|a Implementing CRM :
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|c David Jesse Finnegan, Leslie P. Willcocks.
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|a England :
|b John Wiley & Sons,
|c c2007
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| 300 |
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|a xiii, 327 σ. :
|b εικ.
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|a Wiley series in information systems
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|a Includes bibliography: [p. (313)-321] and index
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| 610 |
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|a Παράρτημα Αμαλιάδος.
|b Τμήμα Εφαρμογών Πληροφορικής στη Διοίκηση και την Οικονομία
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| 650 |
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|a Customer relations
|x Management
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|a Willcocks, Leslie P.
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