APA (7th ed.) Citation

Drain, D. (1997). Handbook of experimental methods for process improvement. Chapman & Hall.

Chicago Style (17th ed.) Citation

Drain, David. Handbook of Experimental Methods for Process Improvement. New York: Chapman & Hall, 1997.

MLA (8th ed.) Citation

Drain, David. Handbook of Experimental Methods for Process Improvement. Chapman & Hall, 1997.