Costin, H. I. (1999). Strategies for quality improvement: TQM, reengineering, and ISO 9000 (2nd edition.). Dryden Press.
Chicago Style (17th ed.) CitationCostin, Harry Ivan. Strategies for Quality Improvement: TQM, Reengineering, and ISO 9000. 2nd edition. Fort Worth, Tex: Dryden Press, 1999.
MLA (8th ed.) CitationCostin, Harry Ivan. Strategies for Quality Improvement: TQM, Reengineering, and ISO 9000. 2nd edition. Dryden Press, 1999.
Warning: These citations may not always be 100% accurate.