APA (7th ed.) Citation

Lu, J., Zhang, G., & Ruan, D. (2007). E-Service Intelligence: Methodologies, Technologies and Applications. Springer-Verlag Berlin Heidelberg.

Chicago Style (17th ed.) Citation

Lu, Jie, Guangquan Zhang, and Da Ruan. E-Service Intelligence: Methodologies, Technologies and Applications. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2007.

MLA (8th ed.) Citation

Lu, Jie, et al. E-Service Intelligence: Methodologies, Technologies and Applications. Springer-Verlag Berlin Heidelberg, 2007.