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|a 621.382 1
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|a Walters, Rob
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|a CTI in action
|c Rob Walters, David Howard, Peter K. Bohacek, ... [et al.]
|
| 246 |
1 |
3 |
|a Computer telephony integration in action
|
| 260 |
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|a Chichester
|a New York, NY
|b John Wiley & Sons
|c 1997
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| 300 |
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|a xvi, 329 p.
|b fig.
|c 25 cm.
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|a Wiley-TMA communications in business series
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|a Includes index
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|a Howard, David
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|a Bohacek, Peter K.
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