Quality management for the technology sector
There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that gr...
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| Format: | Electronic Book |
| Language: | English |
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Boston
Newnes
2000
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| Online Access: | An electronic book accessible through the World Wide Web; click for information An electronic book accessible through the World Wide Web; click for information Publisher description Table of contents |
Table of Contents:
- 1. Managing for Quality in the High Tech Environment. 2. The Continuous Improvement Concept 3. Finding your Customers Both Internally & Externally. 4. Quality Measurement Systems. 5. Problem Solving. 6. Systems Failure Analysis. 7. Employee Involvement and Empowerment. 8 Corrective Action Boards and Focus Teams. 9. Statistics for Non-statisticians. 10. Statistical Process Control. 11. ANOVA, Taguchi, and other Design of Experiments Techniques. 12. Quality Function Development. 13. Inventory Management and its Relation to Quality. 14. Value Improvement. 15 Supplier Teaming and Procurement Quality Assurance. 16. D1-9000, ISO 9000, MIL-Q-9858 and MIL-STD-1520. 17. Disposition and Corrective Action. 18 Putting it all Together. 19 Case Studies. Index
