Mastering statistical process control a handbook for performance improvement using cases

Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and se...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Stapenhurst, Tim
Συγγραφή απο Οργανισμό/Αρχή: ScienceDirect (Online service)
Μορφή: Ηλεκτρονική πηγή Βιβλίο
Γλώσσα:English
Έκδοση: Oxford Boston Butterworth-Heinemann 2005
Θέματα:
Διαθέσιμο Online:An electronic book accessible through the World Wide Web; click for information
Πίνακας περιεχομένων:
  • Part 1: Using & interpreting control charts; The old way: how & why moving averages mislead management; Part 2: Case Studies: Accounting for human error; Measuring quality & human factors; Measuring process performance accurately; Application of control charts to benchmarking; Coping with trends; How to draw two metrics on the same chart; Analysing production data; Celto-Styrocell case study; Training analysis using SPC; Using charts to maximise usage; Analysis of incidents; Exam results; Teaching people to draw control charts; Plotting the results of consecutive phases on a single chart; Budget vs actual plotting; Using charts to improve customer service; Estimating the cost of poor performance; Methods of sampling in complex systems; SPC in context: SPC, Six Sigma & Quality Management; Part 3: The Basics of SPC; Constructing charts; Interpreting charts; Examples & exercises