Berry, M. J. A., & Linoff, G. (2000). Mastering data mining: The art and science of customer relationship management. Wiley.
Chicago Style (17th ed.) CitationBerry, Michael J. A., and Gordon Linoff. Mastering Data Mining: The Art and Science of Customer Relationship Management. New York: Wiley, 2000.
MLA (8th ed.) CitationBerry, Michael J. A., and Gordon Linoff. Mastering Data Mining: The Art and Science of Customer Relationship Management. Wiley, 2000.
Warning: These citations may not always be 100% accurate.