Total quality management: mastering your small business

• Main Author: Rossiter, Jill (Author)
• Format: Book
• Language: English
• Published: Chicago The Chartered Institute of Bankers 1996
• Subjects: Διοίκηση ολικής ποιότητας.
• Physical Description: xii, 252 p. ill. 21 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 0852974868