Heath, F. M., Κυριλλίδου, Μ., & Askew, C. A. (2004). Libraries act on their LibQUAL+findings: From data to action. The Haworth Information Press.
Chicago Style (17th ed.) CitationHeath, Fred M., Μάρθα Κυριλλίδου, and Consuella A. Askew. Libraries Act on Their LibQUAL+findings: From Data to Action. Binghamton: The Haworth Information Press, 2004.
MLA (8th ed.) CitationHeath, Fred M., et al. Libraries Act on Their LibQUAL+findings: From Data to Action. The Haworth Information Press, 2004.
Warning: These citations may not always be 100% accurate.