Viscusi, G., Batini, C., & Mecella, M. (2010). Information Systems for eGovernment: A Quality-of-Service Perspective. Springer-Verlag Berlin Heidelberg.
Chicago Style (17th ed.) CitationViscusi, Gianluigi, Carlo Batini, and Massimo Mecella. Information Systems for EGovernment: A Quality-of-Service Perspective. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2010.
MLA (8th ed.) CitationViscusi, Gianluigi, et al. Information Systems for EGovernment: A Quality-of-Service Perspective. Springer-Verlag Berlin Heidelberg, 2010.
Warning: These citations may not always be 100% accurate.