Gross, D., & Harris, C. M. (1985). Fundamentals of queueing theory (2nd edition.). John Wiley & Sons.
Chicago Style (17th ed.) CitationGross, Donald, and Carl M. Harris. Fundamentals of Queueing Theory. 2nd edition. New York: John Wiley & Sons, 1985.
MLA (8th ed.) CitationGross, Donald, and Carl M. Harris. Fundamentals of Queueing Theory. 2nd edition. John Wiley & Sons, 1985.
Warning: These citations may not always be 100% accurate.