Scheer, A. (1994). Business process engineering: Reference models for industrial enterprises (2nd edition.). Springer - Verlag.
Chicago Style (17th ed.) CitationScheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd edition. Berlin: Springer - Verlag, 1994.
MLA (8th ed.) CitationScheer, August-Wilhelm. Business Process Engineering: Reference Models for Industrial Enterprises. 2nd edition. Springer - Verlag, 1994.
Warning: These citations may not always be 100% accurate.