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|a Βιβλιοθήκη ΕΑΙΤΥ
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|a eng
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|a Strategic trends in services
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|c c1989
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|a Βιβλιογραφία: σσ. 319-332
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|a Bressand, Albert
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|9 119396
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|a Νικολαϊδη, Καλυψώ
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