Gaal, A. (2001). ISO 9001:2000 for small business: Implementing process-approach quality management. St. Lucie Press.
Chicago Style (17th ed.) CitationGaal, Arpad. ISO 9001:2000 for Small Business: Implementing Process-approach Quality Management. Boca Raton: St. Lucie Press, 2001.
MLA (8th ed.) CitationGaal, Arpad. ISO 9001:2000 for Small Business: Implementing Process-approach Quality Management. St. Lucie Press, 2001.
Warning: These citations may not always be 100% accurate.