Juran, J. M., & Godfrey, B. A. (1999). Juran's quality handbook (5th ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationJuran, J. M., and Blanton A. Godfrey. Juran's Quality Handbook. 5th ed. New York: McGraw-Hill, 1999.
MLA (8th ed.) CitationJuran, J. M., and Blanton A. Godfrey. Juran's Quality Handbook. 5th ed. McGraw-Hill, 1999.
Warning: These citations may not always be 100% accurate.