Παραπομπή σε μορφή APA (7η εκδ.)

Hoffman, K. D., & Bateson, J. E. G. (2006). Services marketing: Concepts, strategies and cases (3rd ed.). Thomson/South-Western.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Hoffman, K. Douglas, και John E. G. Bateson. Services Marketing: Concepts, Strategies and Cases. 3rd ed. Mason, OH: Thomson/South-Western, 2006.

Παραπομπή σε μορφή MLA (8th εκδ.)

Hoffman, K. Douglas, και John E. G. Bateson. Services Marketing: Concepts, Strategies and Cases. 3rd ed. Thomson/South-Western, 2006.